Delivery, Refunds and Returns
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All products are shipped only upon payment.
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All products are delivered in line with the delivery method selected at checkout. Usually, this is by Royal Mail, Signed for and costs £5.99.
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Shipping is currently only available in the UK.
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Please allow 7 working day for your delivery.
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For delivery enquiries please contact us.
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Returns are accepted within 14 days of the customer receiving the order.
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Unopened Products: Must be returned in their original sealed packaging.
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Opened Products: Cannot be refunded, returned, or exchanged.
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Return Requirements: All returns must include one of the following:
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Packing slip
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Order number
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Full name & order date
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Shipping & Insurance: Customers are responsible for properly packaging return items and purchasing insurance or Delivery Confirmation.
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We cannot issue credits for lost or damaged returns.
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Processing Time: Returns are processed within 5 to 7 business days upon receipt.
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Refunds will be issued to the original payment method.
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Incorrect or Incomplete Orders: If you received the wrong item or your order is incomplete, contact us immediately upon receipt for resolution.
Disclaimer
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The products, information and claims made about specific products on or through our site have not been evaluated to diagnose, treat, cure or prevent disease.
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Please consult a medical practitioner or professional if you've any concerns.
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Vitashot Food Supplements Ltd shall not be liable for any information provided on this website with regard to purported health and wellness benefits.
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Vitashot Food Supplements Ltd make no guarantee or warranty toward any products or services sold. The benefits of such supplements are widely contested.
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Labels and package instructions and directions should always be followed accurately.
Data and Privacy
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Our website tracks cookies in order to deliver it to site visitors and track location and browser data for us to improve the way it is delivered.
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We will keep data for the following purposes: To fulfil orders; For marketing (where subscribed to our mailing list).
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We will retain records for upto 7 years, after which time it will be destroyed.
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Data is kept securely with password protection.
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Contact us if you have any questions about how we use and store data.